We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

Karen and Toby were so very kind and attentive to our family during this difficult time. I cannot thank them enough! Karen went above and beyond to care for my father and to make sure we understood each step of the process. She was in constant contact with us. Just absolute top notch customer service. Dad's ashes were delivered with care and Toby made me smile even though it was such a sad moment. Our family thinks the world of you Karen! Thank you again.

5 stars
Bonnie Clements August 09, 2021

Our family was very pleased with your services and professionalism. Amy was so helpful and kind. Toby delivered my mom to me wearing a three piece suit and was most respectful. I recommend Capefearcrematory to everyone needing this service. Thank you for your respect and compassion.

5 stars
Sonya Smith April 27, 2021

I cannot begin to tell you how compassionate and truly empathetic Karen was from the the moment I contacted her! Karen offered suggestions but never asked about payment or details. She gave me valuable, empathetic advice and text me 24/7 offering both advice and compassionate care! When the ashes were delivered to my daughter’s home, they were driven to Holly Springs at no extra cost by the kindest, most professional young gentleman and with a personal, hand written letter from Karen. I cannot say enough about what a positive experience we had at such a difficult time! Excellent customer service! We cannot thank you enough! We will never forget your kindness, Karen! The family of Randolph C. Dow

5 stars
Donna V. Neal August 09, 2021

Hello! We would like to thank the Cape Fear Crematory management team for their 5 Star customer service. Much appreciation for making all seem effortless. Family of Yahwe Hammad

5 stars
Cynthia Miller June 15, 2018